Now I know a lot of people consider Townsville to be small, but for this one-woman show, it's big enough so the inclusive delivery areas are limited to within a 20km radius of the studio.
This means that while I'll always try my best (because I'm bit of a people-pleaser), specific delivery times can't be guaranteed but all deliveries will be made between 9am and 5pm - you can even select a preferred delivery timeframe. Orders for the 9am-12pm delivery timeframe will need to be placed before midnight the day before and orders made for same day delivery will be made between 12pm-5pm. If the recipient isn't home, the flowers will be left at the front door (if access allows) in a water source.
To keep things moving, if an order has been placed after 2pm or after a sell out for a same day delivery, the bunch will be delivered the following business day. I've got to have a little down time once in a while, so any orders made for a public holiday will be delivered the following business day.
If you've had trouble getting to a location you're ordering to or remember something specific about directions you were once given (like road closures or having to pass a field of baby unicorns), then any additional information you have for your delivery would be swell - especially if delivering to a business or new housing estate development.
Unfortunately, if a number has not been left for the recipient and the delivery driver runs into any difficulties while delivering - like a wrong address or the recipient is not at the nominated address - the bunch will be coming home with me. Sorry. So in order to avoid any disappointment, please be sure to triple check you have provided all the right information.
The suburbs we currently deliver to are:
* Belgian Gardens
* Bohle Plains
* Castle Hill
* Hermit Park
* Hyde Park
* Mount Louisa
* North Ward
* Railway Estate
* Rowes Bay
* South Townsville
* Thuringowa Central
* West End
If the suburb you'd like your delivery to is not currently on this list, please get in touch at www.thesecretgarden.net.au.